1. About Us

Auto Ownit Pty Ltd (ABN 73 642 968 401) (we, us, our) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy applies to all personal information we collect through our business operations, website (autoownit.com.au), and related services.

2. Information We Collect

We collect personal information necessary to provide our vehicle subscription and rent-to-buy services. This may include:

  • Identity and contact information
  • Financial information, including bank statements and transaction data provided directly by you or obtained through a bank data provider
  • Driver licence and vehicle usage information
  • Vehicle telematics data, including location, speed, and usage information, where a tracking device is installed under your agreement
  • Payment information
  • Credit information, where authorised under your agreement with us
  • Conversations and messages submitted through our website chatbot

3. How We Use Your Information

We use your personal information to assess and process applications, provide and manage our services, process payments, communicate with you, and comply with our legal and regulatory obligations.

4. Disclosure of Your Information

We may disclose your personal information to third-party service providers who assist us in delivering our services, including providers of customer relationship management, accounting, bank data analysis, payment processing, and credit reporting services. We take reasonable steps to ensure these providers handle your information in accordance with the APPs.

We may also disclose your personal information:

  • To comply with a legal obligation, court order, or enforceable government or regulatory request
  • To law enforcement agencies where required or permitted by law
  • To a registered insurance company where relevant to a claim or inquiry arising from your use of a vehicle
  • To a third party pursuing a legitimate claim against Auto Ownit arising from your use of a vehicle, where disclosure is necessary to resolve that claim

5. Overseas Disclosure

Some of our service providers are located overseas, including in India and the Philippines. We take reasonable steps to ensure overseas recipients handle your information consistently with the APPs. By using our services, you consent to this disclosure.

6. Retention of Personal Information

We retain your personal information for as long as necessary to provide our services and to comply with applicable legal, regulatory, and tax obligations. When no longer required, we will take reasonable steps to destroy or de-identify it.

7. Security of Your Information

We protect your personal information through access controls, encryption in transit and at rest, and regular security reviews. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

8. Access and Correction

You have the right to access and request correction of the personal information we hold about you. To make a request, please contact us using the details below.

9. Cookies and Online Tools

Our website uses session cookies to maintain your browsing session. These cookies do not contain personal information and are removed when you close your browser.

Where a customer portal is available, additional cookies may be used to manage your login session and display preferences. Login session cookies will be removed upon logout or after a defined period of inactivity.

Our website includes a chatbot feature. Any information you provide through the chatbot, including personal information, is recorded and handled in accordance with this Privacy Policy.

10. Automated Decision-Making

We use automated processes in connection with assessing eligibility for our products and services. Specifically, we use an automated system to verify Australian Business Numbers (ABNs) against government records. Where a business ABN cannot be verified as currently registered, an application will be automatically declined on the basis of regulatory ineligibility. No human review of this specific determination is undertaken, as the outcome is required by applicable regulatory requirements.

The personal information used in this process is limited to the ABN provided by the applicant.

11. Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us:

Email: cx@autoownit.com.au

Address: 27 Main North Road, Medindie SA 5081

We will aim to resolve your complaint within 30 days. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be published on our website.

Last updated: June 2026